Client Experiences
What our clients say about working with Sansiri Law
These accounts come from individuals who have navigated Thai pension matters with our support. Each situation was different; each was handled with the same attentiveness.
Back to Home340+
Clients assisted
15+
Years in practice
4.8
Average client rating
2
Languages of service
Client Reviews
Accounts from people we have worked with
Wanchai Thawornpat
Chiang Mai — retired civil servant
"I had questions about my government pension that had been on my mind for months — I kept putting off addressing them. After a single session with Khun Pattara, I had a clear picture of where I stood. The written summary was detailed enough that I could refer back to it later. Not at all what I expected from a legal consultation."
April 2025 — Clarification Session
Sunisa Meechai
Bangkok — private sector employee
"My Social Security Fund benefit application had been in limbo for over six months when I came to Sansiri Law. Nicha took over the correspondence and had a formal response from the relevant office within three weeks. The process moved noticeably faster once there was professional representation behind it. The fee was fair for what was involved."
March 2025 — Mid-Stage Representation
Robert Haines
British expat, resident in Phuket
"As a foreign national with years of Thai pension contributions, I had real difficulty finding anyone who could explain my entitlement situation clearly. Sansiri Law handled everything in English, drafted all the documents in both languages, and dealt with the Bangkok office on my behalf. I did not need to travel to the capital once."
April 2025 — Full Defense Mandate
Pranom Apirak
Khon Kaen — retired teacher
"The clarification session helped me understand that the calculation error in my pension was indeed something that could be formally contested. That was what I needed to know before deciding whether to pursue it further. The adviser was patient and did not rush the explanation."
May 2025 — Clarification Session
Nattapong Chaisit
Bangkok — family of deceased contributor
"We came to Sansiri Law after my father passed and we realised we had no idea how to claim the survivor benefit from his pension contributions. The process was explained carefully, and Somchai guided us through every document we needed. It took about eleven weeks in total, which I understand is within the normal range."
April 2025 — Mid-Stage Representation
Marie Leclerc
French national, formerly resident in Bangkok
"I had seven years of SSF contributions during my time working in Thailand and needed to understand what I was entitled to after leaving the country. The session was conducted via video call and the follow-up came the next day by email, in English. A very smooth experience."
March 2025 — Clarification Session
Case Studies
Detailed client journeys
These accounts represent the range of matters we handle — each is anonymised and presented with the client's permission.
Residency change affecting SSF contribution record
Mid-Stage Representation · Duration: 9 weeks
The Challenge
A Thai national who had worked abroad for three years returned to find that her SSF contribution record contained a two-year gap attributed incorrectly to voluntary discontinuation. The office maintained the record was accurate.
How We Helped
We obtained employment verification from her overseas employer, cross-referenced payslip records, and prepared a formal submission challenging the recorded gap. We attended the review meeting and presented the documentation directly.
The Outcome
The record was corrected. Her recalculated entitlement was materially higher than the disputed figure. The client received written confirmation within nine weeks of engagement.
"I had tried for two years to sort this myself. Having someone who knew exactly what documentation was needed made the difference." — Client, April 2025
Disability benefit dispute following illness
Full Defense Mandate · Duration: 5 months
The Challenge
A man in his late fifties had his disability pension application rejected on the grounds that his condition did not meet the SSF's threshold. The rejection letter contained several procedural irregularities.
How We Helped
We engaged a specialist physician to provide supplementary medical assessment, coordinated documentation from his previous employer, and filed a formal appeal. We represented him at the tribunal hearing.
The Outcome
The appeal was upheld. He began receiving the disability pension within two months of the tribunal decision. The procedural irregularities in the original rejection were formally noted by the hearing panel.
"The process was long, but I always knew what was happening. Every step was explained clearly." — Client, March 2025
Reach Us
Contact Sansiri Law
Telephone
+66 2 248 7193Office
92 Phaya Thai Road, Ratchathewi
Bangkok 10400, Thailand
Office Hours
Mon–Fri: 9:00–17:30 · Sat: 10:00–13:00
Professional Standing
Credentials
All advisers registered with the Lawyers Council of Thailand, practising certificates current.
Professional indemnity insurance held, with coverage appropriate to client engagement scope.
Annual continuing education completed in Thai pension law and administrative procedure.
Ready to discuss your situation?
We welcome enquiries from individuals at any stage of a pension matter. A brief initial conversation often clarifies whether and how we can help.
Get in Touch